Personal data, photos and all other details submitted to MySmileSim are understood to be private and confidential, and will not be shared with any third parties or shared on any public website, forum or social media platform. There is one exception to this policy as detailed in point 4 below.
Data is encrypted and stored on secure servers within Australia, and MySmileSim will advise all affected parties via email within 48 hours if any data breach is detected.
MySmileSim will perform a number of simulations for each photo submitted. The simulations are done by a combination of MySmileSim staff and artificial-intelligence algorithms, and all staff have signed a confidentiality agreement and been trained on privacy policies and procedures.
In certain cases, MySmileSim will consult with a cosmetic dental expert in order to produce a realistic and viable representation of what could be achieved for a particular case. In such circumstances, the dental practitioner also has signed an agreement with MySmileSim binding them to these privacy policies
Your smile simulations may be provided to you via email by MySmileSim or by the consulting dentist themselves, particularly if there are issues to consider as it is always recommended to consult an expert before considering proceeding with any medical treatment.
The simulations are designed for illustrative purposes only and do not constitute a treatment plan.